Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website located at https://merchandising.smarttix.au (“the Site”), including all content, features, and services offered by Smart Tix Australia (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Site.

1. Use of the Site

1.1 Eligibility
You must be at least 18 years old to use the Site and purchase products from us. If you are under 18, you may use the Site only with the involvement of a parent or guardian.

1.2 Account Registration
To make purchases, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information and to update this information as necessary. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

1.3 Prohibited Activities
You agree not to use the Site for any unlawful purpose or to engage in activities that:

• Violate any applicable laws or regulations.
• Involve fraudulent or deceptive practices.
• Transmit viruses, malware, or any harmful code.
• Interfere with the functioning of the Site or any network connected to the Site.
• Attempt to gain unauthorized access to any part of the Site, its servers, or any accounts.

2. Products and Services

2.1 Product Availability
We strive to ensure that all products are available and correctly displayed. However, product availability is subject to change, and we cannot guarantee that any particular item will always be in stock.

2.2 Pricing and Payment
Prices for our products are displayed in Australian Dollars (AUD), unless otherwise specified. All prices are inclusive of GST (Goods and Services Tax), where applicable. We reserve the right to change the prices of products at any time without notice.
By placing an order, you agree to pay for the goods, any applicable taxes, and shipping charges, as outlined at checkout.

2.3 Product Descriptions
We take great care to accurately describe the products on our website. However, we do not warrant that the descriptions are entirely accurate, complete, or free from errors. If you are not satisfied with a product upon receiving it, please refer to our Return & Refund Policy.

3. Payment Terms

3.1 Accepted Payment Methods
We accept payment via credit/debit card, PayPal, and other methods as indicated during the checkout process.

3.2 Order Confirmation and Payment Processing
After placing an order, you will receive an order confirmation via email. Payment is processed at the time of checkout. Orders are only processed and shipped once payment has been successfully confirmed.

4. Shipping and Delivery

4.1 Shipping Options
We offer a variety of shipping options, including standard and express shipping, based on your location. The specific shipping methods available and costs will be displayed at checkout.

4.2 Delivery Timeframes
Estimated delivery times are provided at checkout. While we make every effort to fulfill orders promptly, delivery times are estimates and not guaranteed. We are not responsible for delays caused by external factors such as weather, customs, or courier delays.

4.3 Shipping Restrictions
We currently only ship to locations within Australia and select international destinations. Certain products may have shipping restrictions.

4.4 Risk of Loss
Once your order is shipped, the risk of loss or damage passes to you. We are not liable for any items lost or damaged in transit.

5. Returns and Refunds

5.1 Return Policy
Please refer to our Return & Refund Policy for information on how to return products, including the conditions for returns and the process for obtaining a refund or exchange.

5.2 Statutory Rights
Your rights under Australian Consumer Law are not affected by these Terms. If a product is faulty or does not meet consumer guarantees, you are entitled to a remedy (repair, replacement, or refund).

6. Privacy and Data Protection

6.1 Privacy Policy
We value your privacy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal data.

6.2 Data Collection
By using the Site, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

7. Intellectual Property

7.1 Ownership
All content on the Site, including but not limited to text, images, logos, trademarks, graphics, videos, and software, is the property of Smart Tix Australia or its licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, reproduce, distribute, or otherwise use any content from the Site without our express written permission.

8. Limitation of Liability

8.1 No Warranties
The Site is provided "as is" and “as available,” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation of Liability
To the fullest extent permitted by law, Smart Tix Australia is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased through the Site. This includes, but is not limited to, any loss of data, loss of business, or damage to property.

9. Termination

9.1 Termination by Us
We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or engaged in any unlawful or inappropriate activity.

9.2 Termination by You
You may terminate your use of the Site at any time. Upon termination, all rights and licenses granted to you will immediately cease.

10. Governing Law

10.1 Jurisdiction
These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of Victoria.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. You should review these Terms periodically for any updates. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Use, please contact us at:

• Email: merchandising@smarttix.au
• Phone: +613 8560 6833
• Address: 75 Tulip Street, Cheltenham. Victoria. Australia. 3192

 By using this website, you agree to comply with and be bound by these Terms of Use.